PRIVACY POLICY

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RESPONSIBLE FOR THE TREATMENT

GOURMET ECO FOODS, SLU

Tax ID: B75926378

Address: C/ SOT D'ALUIES, S/N NAU B POL. IND. SOT D'ALUIES
- 08180 - MOIÀ (BARCELONA)

Registered in the Mercantile Registry of Lleida, Volume 1,518, Folio 185, Sheet L-30,642.

Telephone: +34 938 331 300

Email: hola@gourmetecofoods.com

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PURPOSES OF DATA PROCESSING

Purpose of the treatment

• Manage queries or any type of request made through the contact forms available on the website.
  

• Sending newsletters, commercial communications and promotions.
  

• Manage incidents and website maintenance.

Legal basis for processing

• Legitimate interest of the Company to meet information requests through the website. Consent expressly provided at the time of data collection through web forms.
  

• Consent expressly provided at the time of data collection through web forms.
  

• Legitimate interest of the Society.

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DATA RETENTION PERIOD

Purpose of the treatment

• Manage queries or requests made through contact forms.
  

• Sending newsletters, commercial communications and promotions.
  

• Manage incidents and website maintenance.

Shelf life

• We will process your data for the time necessary to respond to your request or request.
  

• We will process your data until you unsubscribe.
  

• We will process your data for the time necessary to comply with the applicable legal limitation periods.

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DATA RECIPIENTS

To fulfill the purposes indicated in this Privacy Policy, it is necessary to give access to your personal data to third parties who support us in the services we offer you (Processors).

These processors process the data to execute a contract or provide a service to the Controller, always following their instructions and guaranteeing the same levels of security.

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COOKIES

Regarding the use of cookies and other tracking technologies, please consult the Cookie Policy of this website. In this case, the legal basis for the processing of your data is the consent granted by accepting the loading of cookies in your browser.

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USER RIGHTS

The user has the right to:

• Request access to your personal data and receive the information in writing by the requested means.

• Request the rectification of inaccurate data or, where appropriate, its deletion when, among other reasons, the data is no longer necessary for the purpose for which it was collected.

• Request the limitation of the processing of your data.

• Oppose the processing of your personal data when appropriate; in this case, the data will no longer be processed except for legitimate reasons.

• Right to the portability of your personal data when the processing is based on consent and is carried out by automated means. The data will be provided in a structured, commonly used and machine-readable form.

• Right to withdraw consent given.

• Right to complain to the Spanish Data Protection Agency.

The User can exercise these rights by contacting the Controller by post or email, proving their identity with a scanned copy of their ID card or equivalent document and specifying the right they wish to exercise.

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SOURCE OF DATA

Personal data is provided by the interested party on an absolutely voluntary basis. The lack of some data or responses in the registration forms or other electronic forms may prevent access to certain services for which it is essential to have personal data. In this case, the Controller will inform you of the mandatory or necessary nature of providing them.

The Data Controller ensures the confidentiality of personal data and guarantees its security, adopting the necessary measures to prevent its alteration, loss, processing or unauthorized access.

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INFORMATION PROVIDED BY THE USER

Minors under the age of 18 cannot provide their personal data without the prior consent of their father, mother and/or legal guardians.

Users, when entering their data in the contact forms or download forms, expressly and freely and unequivocally accept that their data is necessary for the Controller to respond to their request, the inclusion of data in the remaining fields being voluntary.

The User guarantees that the personal data provided is truthful and undertakes to communicate any modification.

All data requested through the website is necessary to provide an optimal service. If it is not provided, it cannot be guaranteed that the information and services provided will fully meet the User's needs.

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SAFETY MEASURES

In accordance with current regulations on data protection, the Controller complies with all the provisions of the RGPD and the LOPDGDD for the processing of personal data, which are processed lawfully, fairly and transparently and are adequate, relevant and limited to what is necessary according to the corresponding purposes.

The Controller guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD, and has communicated to Users the necessary information so that they can exercise their rights.

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SECURITY BREACHES

The Controller will report any security breach affecting the database used by this website, or any of our third-party services, to all persons whose data may have been affected, as well as to the authorities, within a maximum period of 72 hours from the detection of the breach.

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APPLICABLE LEGISLATION AND JURISDICTION

It reserves the right to take civil or criminal action it deems necessary for the improper use of the website and its contents.

The relationship between the User and the Controller will be governed by the current regulations applicable in Spanish territory. In the event of any dispute relating to the interpretation and/or application, the parties will submit to the ordinary jurisdiction, to the judges and courts that correspond in accordance with the law.